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About Us
About Us
The Company’s shopping centre is an ultra-large online shopping mall dedicated to providing you with the best online shopping malls for all kinds of products. With high-quality service and long-term commitment to customers, the company will continue to develop, provide customers with the highest quality products, timely delivery and excellent customer service and create new goals for customers. The company’s shopping center has 20 major product categories and more than a thousand products. The product categories include audio-visual appliances, consumer electronics, beauty, clothing, shoe accessories, boutiques/watches, furniture/sleeping, etc. The company makes it easier for customers to shop online, gives customer a more enjoyable shopping experience in less time and provides customer good items with a cheaper price. Contact us ：[email protected]
Service Time: 8:00-24: 00
Privacy Agreement
The Company’s privacy statement
We value the privacy of our customers. Therefore, we will only collect and use your personal data in the manner described in this privacy statement.
1) Collect information from you when necessary or in connection with the transaction.
2) Your information will be retained when required by law or in connection with the purpose of collection.
You can browse the Company’s website without providing your personal information. When you visit our website without a login user account, you will be browsing anonymously and we will not be able to identify you.
We are very happy to hear from you. If you have any comments or suggestions, please email the relevant information to [email protected]
Personal data collection
The Company does not sell, share or trade customer data collected with third parties. Personal data collected online is disclosed only within the group of the Company for internal use. When you create an account of the company, the basic profile we collect from you contains:
1) Name
2) Shipping address
3) Email address
4) Contact phone number
5) Date of birth
6) Gender
The personal data we collect from you will be used for the following purposes:
1) Ship the goods you bought at the company
2) Provide the latest news on product delivery status and customer support
3) Provide you with information about the goods
4) Process your order, or provide services and information based on your request or through our website
In addition, we will use the information you provide to manage your account, verify and conduct your online payment related transactions, review the information downloaded from our website, identify the website browser, do website user statistics to investigate or send the relevant product or service information that we think is appropriate for you If you do not refuse to receive the message. We may pass your name and address to a third
Return Policy
The Company promises to meet the following conditions: The goods can be returned within 7 days from the date of sale (subject to the actual date of receipt of the customer):
1 The product itself has quality problems
2 Product damage occurred during transportation
3 Incorrect delivery of the goods, the product does not conform to the ordered product, and can apply for return or exchange without affecting the secondary sales.
The following conditions do not apply to 7 days no reason to return:
1 Personal customized goods;
2 The product has been used (the electronic product is considered to have been used once it is energized);
3The commodity and its functional parts, accessories appearance wear;
4 If the outer packaging of the goods is lost or seriously damaged (except for unpacking), it will actually affect the secondary sales of the goods. This situation does not apply for 7 days without reason to return.
5 Others are not suitable for return according to the nature of the goods, and that have been confirmed by you at the time of purchase as not suitable for return of goods;
6 Other circumstances in which the goods are not in good condition affecting the second sale;
How to apply for a return
1. Return and exchange due to personal reasons: Within 7 days from the date of receipt of the goods, send an email to the after-sales service center without affecting the secondary sales. After-sales customer service will accept your request within 1-3 working days after receiving the email, and the freight incurred by the return and exchange shall be borne by yourself.
2. Return and exchange due to quality reasons: Within 7 days from the date of receipt of the goods, send an email to [email protected] to the after-sales service center, the customer service will accept the application within 1-3 working days after receiving the mail. Your request, the freight generated by the return and exchange will be borne by us.
3.About return: Within 7 days from the date of receipt of the goods, please contact the courier company directly. After the courier company receives the goods, the courier company will inform us of the refund related matters. Our company will complete the refund process within 15 working days.
Please indicate the order number, name, phone number and return to the 24-hour online customer service.
Disclaimer
You are welcome to become a user of our website (hereinafter referred to as the Company). In order to ensure that you can safely use the services of our website and protect your rights and interests, please make sure that you have read and clearly understand the following “disclaimer”, and agree that the website shall not be liable for any of the following circumstances:
1. All information, trademarks, logos, images, videos, sound files, links and other materials (hereinafter referred to as the “Information”) contained in this website are for reference only and the Company will change the information at any time and It is decided by the Company without further notice. Although the Company has made every effort to ensure the accuracy of the information on this website, the Company does not expressly or implicitly guarantee that such information is accurate. The Company will not be liable for any errors or omissions.
2. The Company may connect to other organizations or provide or establish relevant links to third party webpages. The webpages or materials pointed to by such links are provided by the linked websites, and the relevant rights are such The website, content provider or legal right holder shall not guarantee or assume any responsibility for the content of these pages. Users who browse these pages will have to bear the consequences themselves. The company does not guarantee its authenticity, correctness, immediacy, completeness or legitimacy for various services.
3. The user begins to fill in the object information, personal information on the company’s website or upload pictures, etc., indicating that you have agreed to the terms of use of the company’s website, the above actions are solely the personal actions of the user and the company shall not be responsible for the authenticity or completeness of the content.
4. The Company will not be liable for any damages (including but not limited to computer viruses, system security, data loss) caused by the use or use of this website by any person. The website does not assume any direct, indirect, incidental, special, derivative or punitive damages for any information damage, loss, theft or alteration caused by computer virus invasion or outbreak, temporary shutdown caused by government regulation or other force majeure events affecting the normal operation of the network.
5. The Company does not guarantee the stability, security, error-free, and uninterrupted service; the user expressly assumes all risks and possible damages arising from the use of the service.
6. The Company may modify, suspend or discontinue all or part of the Company’s website at any time, including stopping or changing the information on the website, all or any of the services, columns, databases or content on the website without prior notice to the user. You may correct any errors or omissions in any part of the Company’s website, or may impose restrictions on certain items or services, or may limit your use of all or part of the Company’s website without any liability. The Company also reserves the right to disclose any information at any time by law or by government orders.
7. The Company reserves the right to update this disclaimer at any time with or without prior notice. Any changes will be effective immediately upon posting on the company’s website. Please be sure to check this disclaimer each time you visit this website. If you continue to use the company’s website, you agree to accept the changed disclaimer.